Collection
& Transportation
Collection of linen may
be done in the Linen Room, if the laundry is off-site but is usually in the
laundry itself, if the laundry is on-premises. During collection, all accessories
that cannot be washed such as metal items; epaulettes, etc. should be removed
at the time of collection. Certain linen items are collected separately. For example,
kitchen uniforms or dusters are separately collected, as are butchery aprons and
dusters, because they have a specific type of soil. Likewise, in a hospital,
linen from the surgical ward would be collected separately. The linen is
usually packaged in canvas bags lined with polyvinyl. Eyelets on the rim of the
bag facilitate passing a nylon cord through, which can be tightened in order to
shut the opening of the bag. In some cases elasticized net bags called ‘skips’
are used to collect linen. Carrying the linen in canvas bags or skips is one
means of transportation. Trolleys are most popular for transportation and the
collapsible wire cart can be used to transport clean as well as soiled linen.
Whatever the type of trolley, the soiled linen should not hang over the edge of
the trolley, as it looks unsightly. If planned at the construction stage, an
in-built chute is used for transporting linen from the floor pantries. It is
preferable to put linen into canvas bags before dropping it down the chute so
that wear and tear is reduced. However, this is rarely done, so it must be ensured
that the flooring at the base of the chute should be easy to clean. The best collection
system will vary from one operation to another but the increase of soil must be
eliminated in order to prevent incurring unnecessary expenses.
Arrival
On arrival, linen must
be dealt with as quickly as possible. There must be a separate section for
guest laundry that is usually handled by the most experienced staff. Processing
linen for laundering as quickly as possible is necessary:
- to ensure that linen
items are available as and when required.
- to avoid transfer of
stains and prevent stains from becoming permanent.
- so that it does not
provide a breeding ground for bacteria and pests.
- to prevent the
formation of mildew on damp articles particularly bath linen.
- to avoid the
possibility of linen getting misplaced or lost.
Sorting
In hospitals, the
infection risk necessitates the need for using gloves when sorting out linen.
Gloves may also be used when handling hotel linen. Sorting is carried out according
to the type of fabric and item, colour as well as the degree and type of soil. Sorting
is done to separate those articles that need dry cleaning from those that will go
through the normal wash process. Those that need mending or stain removal will be
separated so that they can be dealt with accordingly. Also, different articles
take a different wash process in terms of temperature of water, type of
laundering agent, length of wash cycle, whether hydro- extraction should be
done and if so, the length of the hydro-extraction cycle. It takes less effort
to pre-sort linen than to post-sort washed linen which is 50% heavier in weight
due to water retention. Post-sorting is often essential in healthcareprocesses.
Marking
Marking may be
temporary (guest laundry) or permanent (monogramming of hotel linen). It is the
temporary marking that is carried out at this stage. Most good establishments
have a marking machine that attaches a heat sealed tape in an inconspicuous
place. The tag has scope for six characters and is intended to indicate the
initials of the guest as well as the room number. It provides a clear
identification and correct billing, and although it does not come off in the
normal wash process, it can be peeled off if so desired.
Weighing
Is carried out to
conform to the capacity of the washing machine. (Overloading)
There is no or low
centrifugal action because the linen articles are too tightly packed in the
drum. Resultingly, there is inadequate friction and the deeply imbedded soil is
not removed so the wash process is ineffective. Certain synthetics develop
creases as a result of overloading that are difficult to get rid of in the
subsequent ironing process. Repeated overloading can cause the machine to
breakdown.
(Underloading)
In this case, there is
centrifugal action but inadequate friction because the linen articles are too
far apart There is a good deal of wastage in terms of time, labour, laundry
agents, water and power. Many modern machines have sensors that can gauge not
only the load but also the length of cycle, temperature of water, water level,
the type and amount of laundry agent and when it will be dispensed in the wash
cycle. This is highly beneficial in the conservation of water and energy as
well as reducing wear and tear on the linen articles.
Loading
Is often done manually
or with a certain degree of automation. Where handling is taboo, a fully
automated system exists. Shovel type cranes are used for lifting and depositing
linen, thereby providing complete automation by eliminating the need for handling
by operators. Alternatively, weighed linen in bags is transported along a track
and directed to the opening of the washer extractor with the help of a nylon cord.
A lock in the lower half of the bag is released, dropping the soiled linen into
the washer extractor. Machines that tilt, provide ease in both loading as well
as unloading. Machines may be top loading, front loading or side loading.
Washing
This process is
designed to perform three basic functions:
1. removal of soil
2. suspension of soil
3. discharge of the
soil from the machine to the drain
In the wash process,
the following factors must be considered :
1.Length of cycle :
If the cycle is too
short, the linen will not be cleaned. If the cycle is too long, there will be
unnecessary wear and tear and the clothes may actually become dirtier as a
result of redeposition of soil.
2.Temperature of water:
If the temperature of
water is too high, it is likely to damage the linen. If the temperature is
inadequate, the chemicals will not work effectively.
3.Water level :
Incorrect ‘dip’ levels
can alter the concentration of the laundry agents rendering them ineffective.
In case of a gentle action the water level is usually higher forming a protective
envelope to the delicate linen.
4.Type and amount of
detergent and when it will be dispensed in the wash cycle:
This is also a crucial
factor that affects the quality of wash Deciding which laundry agent should be
used is dependent on the nature of the fabric being washed. Too little detergent
will result in an incomplete cleaning process. And too much may remain as a
residue after the rinse cycle is complete. It is important that the laundry
agent is introduced into the wash cycle at the appropriate time if it is to
have the required action.
5.Mechanical action:
This refers to the
centrifugal action brought about by the movement of the drum that causes
friction between the linen articles and is radically affected by overloading or
underloading as well as the speed of the drum. Modern machinery often operates
on sensors, which are capable of gauging each of these requirements for a
specific load.
Rinsing
Once the wash cycle is
completed, rinsing becomes essential. Rinsing is carried out at least twice and
the purpose of this stage is to:
1. remove residue of
laundry agents, which might show as patches on the linen after ironing or
irritate the skin.
2. remove suspended
dirt, which remains in the carry over liquor in the load at the end of the
wash.
3. lower the
temperature of the wash load by using a cold water rinse or alternatively reducing
the temperature of water in consecutive rinses. A running rinse with an open
drain is more effective but a larger volume of water is utilized.
Hydro-extraction
Is the removal of
excess moisture through centrifugal action and is equivalent to wringing in
handwashing.The absorbency of the fabric affects the length of the cycle (6 to
8 mins.) and the residue of moisture (10% to 30 %) Draining must precede
hydro-extraction and hydro-extraction must precede tumbledrying. Some articles
cannot be hydro-extracted so there is a pumping action to draw out the water
from the linen load. Too short an extraction time will increase the drying time
and may hinder the proper operation of finishing equipment. The most efficient
extraction for cottons takes place at temperatures higher than 38º C but lower
than 55º C so that they are not too hot to handle. Polyesters and blends should
be extracted at a temperature below 38º C to prevent wrinkling. The compact
mass of hydro-extracted clothes is referred to as ‘cheese’.
Unloading
Transferring washed
linen from the hydro-extractor to the Tumble Dryer is a difficult task because
of the added weight of moisture. Articles may be manually removed and put into
trolleys. Tilting and dumping machines reduce the physical effort of manual unloading.
A laundry cart can be positioned under the door and a pushbutton operated to
rotate the cylinder and empty its contents. Alternatively, the machine can unload
onto a conveyor belt that will transport the linen to the next set of
operations.
Tumble
Drying
This process is capable
of rendering the linen completely dry by blowing hot air ranging between 40º C
to 60º C onto the articles as they are slowly circulated in the rotating drum.
For articles that are susceptible to damage by heat, there is the option of
simply airing by circulating air at room temperature. To avoid wrinkles and the
risk of spontaneous combustion, many dryers have a cool-down cycle at
predetermined intervals. The process of tumble-drying creates a good deal of
wear and tear on the fabric as particles of lint come off the fabric in the
drying process. The time taken is approx. 30 mins. depending on whether the
article is to be completely or partially dried.
Finishing
For those articles that
require a pressed finish, ironing and pressing are usual, but there are also
other finishing equipment. Articles like blankets, towels, candlewick bedspreads,
hosiery, etc. that do not require a pressed finish are only tumble-dried.
Folding
Can be done by machine
but in most cases is carried out completely manually or at least the finishing
folds are done manually. The use of a folding stand helps minimize this
otherwise very labour-intensive operation. Manual folding makes it possible to achieve
the desired fold as well as ensure quality control. Employees in this area are the
one ones who ‘reject’ stained linen and are a good source for ascertaining what
types and quantities of stains commonly occur. This is an important stage in
the processing of laundered linen as it can be the ‘bottleneck’ in an otherwise
efficient laundry operation. Correct folding is important to the appearance of
the article and makes it convenient to store and use.
Airing
This is essential prior
to storage, especially if the articles are to be stored in closed shelves. It
ensures that any moisture that is likely to cause mildew will be got rid of.
Storage
-Should be properly
done in a well–designed storage space.
-Linen should be
allowed a rest period to recuperate before it is used again.
-The life span of linen
is greatly increased if proper rotation of stock is carried out, thereby
ensuring a ‘rest period’ between uses.
- As a general rule, at
any given time, approximately 50% of the total linen inventory should be on the
shelves, 25% in use and 25% in processing. The storage area must be isolated
from the soiled linen and kept clean
Transfer
The linen is issued to
the unit/department for use. Since transfer of clean linen is usually done by
linen trolleys, it is important to keep the trolleys clean.
Use
The linen is utilized
for the necessary function intended and the cycle begins all over again.
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